Radmas (Madrid) helps with the digital transformation of ports, including CX, processes, and infrastructure. It transforms management and experience in multiple sectors, connecting infrastructure, users, and services in a smart and efficient ecosystem. In ports, it manages infrastructure maintenance and creates an ecosystem connecting crew, logistics, and tourists on a single platform.
Its benefits:
- Digitization and automation. Digital transformation from manual processes to automated and efficient processes.
 - Active communication. Real-time collaboration between managers, technicians, inspectors, and end users.
 - Optimized resolution. Optimization of response times and quality of request resolution.
 - Analytics. Data-driven decision-making for continuous improvement of services and processes.
 - Omnichannel access. Multiple points of contact: app, bots (WhatsApp, Telegram, web), telephone, etc.
 - Guaranteed satisfaction. Improved satisfaction and experience for employees and citizens.
 
Who is part of the startup team?
- Javier Pascual - Commercial Director
 - Fernando Moro - CEO
 - Ángela Casas Migueláñez - Project Manager
 - Gerardo Guarino F - Business Development